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Where is the hair sourced from?

We take pride in sourcing our hair ethically and responsibly. All of our hair is obtained through donation programs where donors are properly compensated for their contributions. We work directly with trusted suppliers who ensure fair trade practices, and our extensions are ethically manufactured to meet the highest quality standards.

How are the extensions manufactured?

Our extensions are handcrafted by skilled professionals using ethical and sustainable practices. Each strand is carefully processed to maintain its natural integrity, ensuring long-lasting, high-quality hair. We prioritize fair wages and safe working conditions for all individuals involved in the manufacturing process.

Are the extensions made to order?

Yes! Every set of extensions is made to order and completely customizable. We believe that one size does not fit all, so we offer a range of custom options to ensure a perfect match for every client.

What is the turnaround time for my order?

Because all of our extensions are made to order, please allow 2-3 weeks for your order to be carefully crafted. Once your extensions are ready, we provide free worldwide shipping, ensuring you receive your perfect set as quickly as possible.

Can I customize my hair extensions?

Absolutely! We offer a wide range of custom options, including length, texture, color, and density. Our goal is to provide extensions that seamlessly blend with your natural hair, giving you the most natural and personalized look.

Do you offer free shipping?

Yes! We proudly offer free worldwide shipping on all orders. While you are responsible for any extra duties or fees that are relevant to your country, we have no hidden fees, no extra costs—just high-quality extensions delivered straight to your door.

What if I’m not satisfied with my order?

Customer satisfaction is our top priority. If you have any concerns with your order, please contact us immediately so we can assist you. We’re committed to making sure you love your new hair and will work with you to resolve any issues.

How long do your extensions last?

With proper care, our extensions can last anywhere from 6 to 12 months or longer, depending on the type and maintenance routine. We recommend using sulfate-free products, minimal heat styling, and proper storage to maximize their lifespan.

Can I style and color my extensions?

Yes! Our extensions are made from 100% real human hair, meaning you can curl, straighten, and style them just like your natural hair. If you wish to color them, we recommend consulting a professional stylist to maintain hair integrity.

How do I take care of my extensions?

To keep your extensions looking flawless:

Use sulfate-free shampoo & conditioner

Limit heat styling and always use a heat protectant

Brush gently with a loop or extension brush

Store properly when not in use

Follow specific care guidelines for your extension type